Tag: servant leadership

  • Becoming a Reflective Leader

    Leaders tend to be people of action. Doers. Agents of change. That’s good and necessary because we all know that talk is cheap. Effective leadership is all about turning vision into action, right?

    For me, problems arise when my bias toward action becomes a treadmill of ceaseless activity. This tires everyone out and inevitably leads to a loss of focus, loss of presence, personal fatigue and mission drift. This is when I become vulnerable to the temptation of lesser things: quick fix ‘solutions’ (sinful or otherwise) for urgent problems that mask a waning intimacy with my Source of power, life and strength.

    In our overloaded media-saturated world, reflection is becoming a lost art.

    This week I’m up at Bethel Seminary in St. Paul, Minnesota, enjoying a wonderful week-long intensive focused on the Servant Leader’s Inner Life. Our readings and conversations reinforce the absolute necessity of cultivating habits of reflection. Justin, our prof, opened the week by asking us to think about two leaders who have experienced personal or professional failure due to lack of attention to the inner life. This launched a 90-minute discussion (we had no shortage of examples) around what may have contributed to these failures, and what personal habits may have helped prevent them, had they been in place.

    As if on cue, my friend Sam in Nigeria sent me a link to a column entitled “Your Most Important Conversation” by Gordon MacDonald. Gordon is one of my favorite writers because he knows what it’s like to fall and he writes with authentic, grounded spirituality. This quote caught my attention:

    Withdrawal for inner conversation parallels the priority flight attendants express when passengers on a plane are told that, if the oxygen masks appear, they should put theirs on first before helping others. Counter-intuitive, especially for mothers, but thoroughly logical.

    Writer Anthony Bloom described his father as a man who knew inner conversation well. When he felt the need to do his own soul-work, he would sometimes tack a sign to his front door: “Don’t go to the trouble of knocking. I am at home, but I will not answer the door.”

    This is not easy for those of us who are people-pleasers. We are suckers for knocks on our front door.

    Are you a sucker? Servant leaders are called not to please people, but to please the Lord by meeting people’s real needs as they are revealed through interaction and reflection. In my experience,  the busier my schedule, the more I need to carve out space to think, listen, pray and reflect. Think Jesus in Mark 1, pulling away before dawn when everyone was looking for him.

    What habits help you practice reflective leadership?

  • What is Servant Leadership?

    More and more conversations revolve around the type of leadership required in our rapidly changing global culture. Many cite the “new skills” needed in this environment, such as trust-building, empathy, networking, and the ability to empower others. Though few will come out and label this package as such, it seems to me we’re really talking about servant leadership.

    If that is the type of leadership in great demand today, what exactly is servant leadership?

    Robert Greenleaf coined the term as he sought to answer this question in his 1977 classic, Servant Leadership:

    The servant leader is servant first. It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first, perhaps because of the need to assuage an unusual power drive or to acquire material possessions. For such, it will be a later choice to serve – after leadership is established. The leader-first and the servant-first are two extreme types. Between them there are shadings and blends that are part of the infinite variety of human nature.

    The difference manifests itself in the care taken by the servant-first to make sure that other people’s highest priority needs are being served. The best test, and difficult to administer, is this: Do those served grow as persons? Do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants?

    Greenleaf’s insights echo the voice of the greatest servant leader who ever lived. In addressing his followers immediately after a nasty internal power struggle, Jesus had this to say:

    “You know that those who are considered rulers of the Gentiles lord it over them, and their great ones exercise authority over them. But it shall not be so among you. But whoever would be great among you must be your servant, and whoever would be first among you must be slave of all.” (Mark 10:42-44)

    Jesus laid it out pretty clearly. There are normal leaders whose focus is all about who has authority and is in charge. These are a dime a dozen. Then there are those who have made the mindshift from “over/under” to “among” – great leaders who seek to serve. And for those who aspire to be the greatest? They must become slaves of all.

    How do you define, or better yet, practice servant leadership?

  • How Do You Lead Well?

    In stark contrast to most daily headlines and the last post concerning How The Mighty Fall, I have two deep convictions. First, every human endeavor stands or falls on leadership. Second, good leadership is possible and accessible to most people who are willing to learn, to serve, and to make decisions that are unpopular.

    How do you go about becoming a good leader?

    Warren Bennis, in his excellent essay “Become a Tomorrow Leader” succinctly answers:

    Figure out what you’re good at. Hire only good people who care, and treat them the way you want to be treated. Identify your one or two key objectives or directions, and ask your coworkers how to get there. Listen hard and get out of their way. Cheer them. Switch from macho to maestro.

    Insight for aspiring servant-leaders: How are you growing in the nine areas listed above?